5 Website Mistakes That Are Costing You Customers

We audit hundreds of UK small business websites each year. These are the top 5 recurring mistakes that drive potential customers to your competitors.

1. Slow Load Times

A 1-second delay in page load time can result in a 7% reduction in conversions. Modern users have zero patience for slow sites.

2. Missing Contact Info

If your phone number isn't visible on every page, you're failing the basic trust test of local business.